Services
Home & Small Business Wi-Fi
Get Connected,
Stay Connected,
And get the most out of your Wi-Fi
More Details
A reliable network is an important part of any connected home or small business. I can help configure your existing Wi-Fi equipment and make sure your devices can properly connect to your network.
Services can include basic router configuration, Wi-Fi setup, connecting devices, checking common connectivity problems, and helping improve the overall reliability of your network.
Please note: Customers must provide their own networking equipment and have an active internet connection from their internet service provider.
IT Troubleshooting
Ultra-compact and lightweight, designed for a keychain
More Details
Technology doesn't always work the way it should. Whether you're dealing with error messages, slow performance, software problems, connection issues, or another unexpected computer problem, I can help identify the cause and work toward a solution. I'll troubleshoot the issue, explain what's happening in straightforward terms, and help get your device back to working properly.
Examples include: software errors, slow computers, internet/connectivity problems, Windows issues, application problems, basic system configuration, and other common computer issues.
Please note: Alex Berry IT cannot complete services that require hardware replacement parts or equipment unless the necessary parts or equipment are provided by the customer. If the service cannot be completed due to a hardware-related issue, the customer will not be charged for the service. If you are already aware that your issue may be hardware-related, please contact Alex Berry IT and provide details about the issue so we can determine whether the service can be completed.
New Computer Setup
A robust, palm-sized device with an integrated biometric pad
More Details
Getting a new computer should be exciting, not frustrating. I can help take your new computer from the box to a ready-to-use device. This can include completing the initial setup, installing important updates, configuring basic settings, installing requested applications, connecting accounts, and making sure everything is functioning properly.
Whether it's your first computer or you're replacing an older device, I'll help make the transition as smooth as possible.
Setup can include: Windows configuration, system updates, software installation, account setup, basic personalization, security settings, and device connections.
Printer & Peripheral Setup
A robust, palm-sized device with an integrated biometric pad
More Details
Printers, monitors, webcams, keyboards, mice, and other accessories can sometimes be surprisingly difficult to get working. I can help connect and configure your peripherals so they work properly with your computer.
I'll help install necessary drivers or software, establish connections, configure basic settings, and test the equipment to make sure everything is functioning as expected.
Supported peripherals can include: printers, scanners, monitors, keyboards, mice, webcams, speakers, USB devices, and other common computer accessories.
